Thank you for choosing Diyas Fashion! We aim to deliver your favorite accessories quickly, safely, and efficiently. Please read our Shipping Policy to understand how deliveries are processed.

1. Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

You will receive a confirmation message once your order is dispatched.

2. Shipping Time & Delivery

We deliver across India.

Estimated Delivery Time:

  • Standard Delivery: 3–7 business days
  • Remote Locations: 7–10 business days

Delivery times may vary based on your location, courier availability, and external conditions.

3. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout before completing the order.
  • Free shipping may be offered during special promotions or based on order value.

4. Order Tracking

Once your order is shipped, we will share the tracking ID and courier details through email or WhatsApp.
You can track your shipment directly on the courier website.

5. Incorrect Address / Delivery Issues

Please ensure the shipping address is correct while placing the order.
If the address is incorrect:

  • The courier may fail to deliver
  • Delivery may be delayed
  • Additional charges may apply for re-shipping

Diyas Fashion is not responsible for orders lost due to incorrect address details provided by the customer.

6. Delay in Delivery

Occasional delays may occur due to:

  • Weather issues
  • Courier delays
  • Festivals or holidays
  • Remote area delivery logistics

We will assist you in tracking your order, but we cannot control courier delays.

7. Undelivered / Returned Packages

If a package is returned due to:

  • Wrong address
  • Repeated delivery attempts failed
  • Customer unavailability

We can resend the order, but re-shipping charges will apply.

8. International Shipping

Currently, we do not offer international shipping.
We only deliver within India.

9. Contact Us for Shipping Support

For any delivery-related questions or help, feel free to reach out:

Company: Diyasfashion
Email: diyasfashion25620@gmail.com
Phone: 09080716977
WhatsApp: 9080716977
Address: 3A2, Subi Elite Apartment, Pudupakkam, Chennai – 603103